Support

How do I post a sale?

Sign in and tap Post a Sale (the + button). Add a title, photos, dates and times, categories, and the address. You choose when the exact address is shown: always, 6 AM on the morning of the sale, 1 hour before it starts, or when it starts. Until that time, other people see only the general area.

How do I report or block someone?

Open the garage sale, Marketplace listing, user, or chat message and choose Report. You can report spam, a scam, offensive content, a prohibited item, or something else, and you can add a note. You can also block that person from the sale, the listing, or the offer thread. Blocking hides their sales, listings, offers, and messages from you, and stops them from messaging you or making you an offer. They are not told that you blocked them. To undo it, go to Profile > Blocked users and tap Unblock.

How does moderation work?

We review every report and take action within 24 hours of receiving it. Action may include removing or hiding the sale, listing, or message, banning the account, or dismissing the report when it does not break the Terms of Service. We may read a reported message to keep the service safe. A banned account cannot post sales, listings, messages, or offers. Sale titles and descriptions, Marketplace titles and descriptions, chat messages, and display names are also checked for offensive language. That filter does not catch everything.

How do I delete my account?

In the app, go to Profile > Delete account, check the confirmation box, and confirm. If you can’t open the app, email [email protected] from the email address on the account. The delete account page lists the steps, what is deleted, and what we may keep.